Shipping & Delivery Policy Punnackal Jewellers provides free shipping and delivery across Kerala, on all purchases above Rs.15000. A standard shipping cost of Rs.150 applies to all orders below Rs.15000. Delivery Time
  • Your order is processed within 24 hours of placing the order.
  • Shipping time is 7-14 business days.
  • For customized orders, the shipping time can go up to 20 days.
The time taken for delivery tends to vary according to the destination and availability of delivery partners. However, we make our best efforts to ensure that the order is delivered on time. Please ensure to provide the correct address and contact person details while placing the order. Important Note: It takes 7-14 working/ business days from the day of order confirmation to deliver the products within Kerala given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that the delivery period exceeds the stipulated time, we request you to kindly bear with us. Delivery Partner Punnackal Jewellers partners with reputed courier agencies, Blue Dart and DTDC, to ensure prompt and secure delivery. We also ensure that the delivery is made to the recipient and thus require identity proof for verification such as a license, Aadhar card, or any other photo ID. In case, the recipient fails to show the ID proof, the order will stand as cancelled. We request customers to thoroughly inspect the package for any damages/ tampering before accepting it. Please sign the receipt only after ensuring your package is in good condition. You can check if we deliver to your PIN code here. If there is no courier service available in your area, please reach out to us and we will help you out. Track Your Order Once you’ve placed an order, the tracking number is sent to the email and WhatsApp number provided. You can track your orders using the Track Order option provided on our website. Enter the email address used while placing the order and the tracking number sent to you to track your order. Registered users can sign in and track their orders from the Order History section on their accounts. We request all unregistered users to register and create an account with us for an enhanced shopping experience. Contact Us